FAQs About Hastvikas
Yes, we ship our handcrafted Indian products worldwide including the USA, Canada, UK, Europe, Australia, and more. Shipping availability and cost appear at checkout.
Most orders arrive within 15 business days. These are handcrafted items coming from Indian villages, so do plan in advance.
U.S. deliveries usually take around 15 business days. International orders may take a little longer due to customs processing.
This depends on your country’s customs rules.
USA:Â Many orders qualify for duty-free import under the $800 limit.
Other countries:Â Any taxes or duties will be communicated by local customs.
Shipping varies by country, distance, and product weight.
Good news: Free international shipping on orders above USD 200!
We ship handcrafted décor items that are usually allowed globally. If your country has restrictions, we inform you before dispatch.
Yes, once shipped, a tracking link will be emailed so you can follow your package in real time
We accept USD and major international credit/debit cards. Prices appear in USD by default.
We offer a 5-day replacement/refund window for damaged, defective, or incorrectly sent items.
Handcrafted items may have minor natural variations.
Share a photo of the damaged or incorrect item, and we’ll replace or refund it immediately.
If delayed, our team coordinates with the courier. For lost parcels, we offer replacements or refunds as per policy.
Yes, premium gift packaging is available on request for most products.
These items are handmade by artisans in remote Indian villages, requiring extra time for creation, finishing, and safe packaging.
Yes. All products are ethically handcrafted, with no child labour and only natural materials.
Yes, we support bulk, gifting, and interior décor orders for U.S. and international clients.
