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Terms and Conditions

Effective Date: 15 Oct, 2024

Welcome to Hastvikas. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website, https://www.hastvikas.com (the “Site”), and any purchases made through it. By accessing or using our website, you agree to these Terms. If you do not agree to all of the Terms, please do not use our services. Hastvikas is a division of Aaroh Marketing and Communications Private Limited focused on helping artisans and nano entrepreneurs.

1. Use of the Website

By using our website, you confirm that you are at least 18 years old, or, if under the age of 18, you are accessing the Site under the supervision of a parent or legal guardian. You are granted a limited license to access and use the Site for personal purposes only. You may not download, modify, or use any part of the Site for commercial purposes without our express written consent.

2. Product Information and Availability

We strive to provide accurate descriptions of the products available on Hastvikas. However, we do not guarantee that the descriptions, images, or other content are free from errors, and we reserve the right to correct inaccuracies without notice. Product availability is subject to change without notice. We may also limit the quantity of items purchased or refuse service at our discretion.

3. Pricing and Payment

All prices listed are in USD (unless otherwise stated). Prices may change without prior notice. We accept credit/debit cards, UPI, and PayPal. By making a purchase, you authorize us to charge the full amount using your selected payment method.

4. Order Processing and Cancellation

Once an order is placed, you will receive a confirmation email. We may cancel any order due to issues with payment, stock unavailability, or other reasons at our discretion. If you wish to cancel an order, please contact customercare@hastvikas.com as soon as possible. Orders that are shipped cannot be modified or canceled.

5. Shipping and Delivery

We ship within India and internationally. Costs and delivery times are calculated at checkout. A tracking number will be provided upon dispatch. We are not responsible for delays caused by external factors such as customs or carrier delays.

6. Returns and Refunds

You may get a refund or replacement within 5 days of receiving them only incase of defective products or incase completely different product has been sent to you. To initiate a return, email us at customercare@hastvikas.com. Preferred refund method is Credit Note.

7. Intellectual Property

All content on Hastvikas (text, graphics, logos, images, software) is our property or that of our artisans. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

Hastvikas is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or products purchased through it.

9. Governing Law

These Terms are governed by the laws of the Republic of India. Disputes shall be resolved exclusively in the courts of Delhi, India.

10. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Updates will be effective immediately upon posting on the Site. Continued use of the Site indicates acceptance.

11. Contact Information

Hastvikas
Email: customercare@hastvikas.com
Phone: +91 9871917197